Service Terms & Production Guidelines
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Our Quality Guarantee
At Billie Printing, we guarantee the highest quality printing and delivery on any size job. We will do what it takes to print your publication quickly and efficiently with fast turnaround.
Offset printing uses four process inks--cyan, magenta, yellow, and black, or CMYK for short--can produce a wide range of colors; however, there are some limitations -- lime greens, salmon pinks, rusty oranges, aqua greens, and purplish blues.
Our staff is held to the highest standards, and we are committed to the satisfaction of all our customers.All clients receive the same guarantee on quality and speed.We don’t make any products without printing.
For more information about pricing, colors, and types of Box ,feel free to give us a call or send us enquiry
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Production Guidelines
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FONTS -- All fonts used MUST be embedded in the PDF. Please avoid using fonts under 7 pts., reversing type under 10 pts. and using serif type below 12 pts. in reverse. Do not use “Registration Black” (also known as “Rich Black” or 4-color black) as a type color; instead use a true black only. Type can be reversed out of two or more overprinting colors should be no less than 14 pts. Color type that is created by overprinting the process colors should be no less than 14 pts.
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COLOR -- All color printed at Ann Arbor Offset is “process color,” color which is created by using varying combinations of 4 base colors – Cyan, Magenta, Yellow & Black (CMYK). Using this color process does limit how some colors will reproduce because it cannot match the full spectrum of color. Please submit all documents in CMYK color mode, avoiding the use of RGB & Pantone colors.
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TOTAL INK DENSITY -- The total amount of each ink color applied to the printed page is known as ink density. This should not exceed 240%. For example, if you are coloring something Red using 100% Magenta & 100% Yellow, your ink density is only 200%. But, if you were to add 50% Black to make it a darker red, your ink density is now 250%.
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DOT GAIN -- The amount that the printed dot will enlarge in the printing process. Dot gain at our press is 30%.
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Electronic Page & Ad Submissions
All electronic files are assumed ready for publication, unless previous arrangements have been made. Only PDF files will be accepted; uploaded through Dropbox or Weshare then send to our mail:echo.wu@szbillie.com
*Please preflight and have all files flattened before sending. All fonts must be embedded and colors need to be created in CMYK.
For file submission questions or concerns, contact us at Online Service
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Customer Responsibilities
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Customers are 100% responsible for the accuracy of their layouts and are encouraged to proof each job carefully. Spelling, dates, page numbers, punctuation, or other grammatical errors are also the customer’s responsibility.
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Customers are also responsible for making sure their files are built correctly. In order to see how the files will look to us on screen and in print, they must change their Acrobat settings. It’s located under “Preferences” --> Page Display --> Use Overprint Preview: Always.
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Billie will not responsible for errors in customer supplied digital files including low-resolution graphics, photos, improper file format, page layout, compliance with mailing restrictions, missing fonts, or corrections not requested in writing. Proofing is the customer’s responsibility on all printing services.
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A fee may be added to any additional translating, editing or programming needed on customer-supplied files.
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Color Variations from the Proof -- Differences in equipment, paper, inks and other conditions between color proofing and production pressroom operations, slight variations in color are possible between color proofs and the printed publication.
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Billie will not be held liable for failure to meet expected deadlines due to improper file composition or last minute changes.






