FQA
We're here for you. Check out our FAQs for answers to popular questions. If you don't find what you're looking for, our friendly support team is always ready to assist.
Accepted File Formats
Adobe Illustrator AI
Press Quality or Hight Quality Print PDF
Layout Guidelines
-
Verify the dimensions and orientation of dieline for which you are creating your artwork.
-
Check to see if there are any “safe viewable areas”, cut-outs, glue area, crease (folding line) that must be considered in creating your layouts.
-
Include “1/8” bleed.
-
Create files in CMYK mode.
-
Provide all fonts or all fonts outlined.
-
Provide all linked artwork DO NOT embed images.
Resolution
-
Resolution should be a minimum of 150 DPI to a maximum of 300 DPI at the final (100%) size.
-
Never use low-resolution images (i.e. screenshots, low-resolution web images, etc.)
Colour Proofing
-
If a Hard Copy Colour Proof has not been requested (additional charge), we would send press digital proof file through email.
-
If Hard Copy Colour proof is required, we would need PMS Colors to be specified or physical proofs or previously printed boxes are provided to match.
-
Hard Copy Colour Proof : Press ready file printed over proof paper plus Color Drawdown
-
Colour Drawdown: PMS Colour ink applied over ordered stock paper , coated and uncoated







